Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and kickpost.ai ("Company," "we," "us," or "our") concerning your access to and use of the kickpost.ai website and social media management platform (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

2. Description of Services

kickpost.ai is an AI-powered social media management platform that allows you to:

• Create and schedule social media posts
• Publish content to multiple social media platforms
• Manage multiple social media accounts
• Generate AI-powered content suggestions
• Track analytics and engagement metrics
• Use pre-built content templates
• View unified calendar of scheduled posts

3. User Accounts

3.1 Account Creation

To use kickpost.ai, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access
• Be at least 18 years old

3.2 Account Responsibility

You are responsible for all activity that occurs under your account. We are not liable for any loss or damage arising from your failure to maintain account security.

4. Acceptable Use Policy

4.1 Permitted Use

You may use our Services only for lawful purposes and in accordance with these Terms.

4.2 Prohibited Activities

You agree NOT to:

• Violate any laws or regulations
• Post spam, malware, or harmful content
• Infringe on intellectual property rights
• Harass, abuse, or harm others
• Impersonate any person or entity
• Publish false, misleading, or deceptive content
• Attempt to gain unauthorized access to our systems
• Use automated means to access the service (bots, scrapers)
• Resell or redistribute our Services
• Violate third-party terms (social media platform policies)
• Use the service to compete with us

5. Third-Party Platform Compliance

When using kickpost.ai to post to social media platforms, you must comply with:

• Facebook's Terms of Service and Community Standards
• Twitter/X's Terms of Service and Rules
• LinkedIn's User Agreement and Professional Community Policies
• Instagram's Terms of Use and Community Guidelines
• TikTok's Terms of Service and Community Guidelines
• YouTube's Terms of Service and Community Guidelines
• Pinterest's Terms of Service and Community Guidelines
• All other connected platform's terms and policies

Violation of platform policies may result in suspension of your kickpost.ai account.

6. Intellectual Property Rights

6.1 Our IP

The kickpost.ai platform, including its design, features, content, and trademarks, are owned by us and protected by intellectual property laws. You may not copy, modify, or create derivative works without our permission.

6.2 Your Content

You retain all rights to the content you create and upload. By using our Services, you grant us a limited license to:

• Store, display, and transmit your content
• Publish your content to the social platforms you select
• Use your content to improve our AI models (anonymized)
• Display your content in our interface

This license ends when you delete your content or account.

7. Subscription and Payments

7.1 Subscription Plans

We offer various subscription plans (Free, Starter, Pro). Each plan has different features and usage limits as described on our pricing page.

7.2 Billing

• Subscriptions are billed monthly or annually in advance
• Payments are processed through Razorpay
• You authorize us to charge your payment method
• Prices may change with 30 days notice
• No refunds for partial months

7.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You will retain access until then.

8. Disclaimers and Limitations

8.1 Service Availability

We strive for 99.9% uptime but cannot guarantee uninterrupted service. We may suspend service for maintenance, updates, or technical issues.

8.2 Third-Party Platform Risks

Social media platforms may:

• Change their APIs without notice
• Suspend or terminate your account
• Modify their posting policies
• Experience downtime or technical issues

We are not responsible for actions taken by third-party platforms.

8.3 AI-Generated Content

AI-generated content is provided as-is. You are responsible for reviewing and editing all AI suggestions before publishing. We are not liable for any consequences arising from AI-generated content.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• We provide the Services "AS IS" without warranties of any kind
• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid us in the last 12 months
• We are not responsible for content you publish or platform actions
• We are not liable for data loss (maintain your own backups)

10. Indemnification

You agree to indemnify and hold harmless kickpost.ai from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Services
• Your content or posts
• Your violation of these Terms
• Your violation of third-party rights
• Your violation of platform policies

11. Account Termination

11.1 Termination by You

You may delete your account at any time from your profile settings. Upon deletion:

• Your data will be deleted within 30 days
• Scheduled posts will be cancelled
• Connected accounts will be disconnected
• Active subscription will be cancelled (no refund)

11.2 Termination by Us

We may suspend or terminate your account if you:

• Violate these Terms
• Violate platform policies
• Engage in fraudulent activity
• Fail to pay fees
• Cause harm to our service or other users

We will provide notice when possible, but may terminate immediately for serious violations.

12. User Responsibilities

You are solely responsible for:

• The content you create and publish
• Compliance with all applicable laws and regulations
• Obtaining rights to any third-party content you use
• Ensuring your content doesn't infringe copyrights or trademarks
• Following each social platform's terms of service
• Monitoring your published content and engagement
• Managing your connected social media accounts

13. Content Moderation

While we generally don't monitor user content, we reserve the right to:

• Review content if reported or flagged
• Remove content that violates these Terms
• Suspend accounts posting prohibited content
• Cooperate with law enforcement

14. API Usage and Rate Limits

Usage limits apply based on your subscription plan:

• Free: Limited posts per month, limited social accounts
• Starter: Increased limits as described on pricing page
• Pro: Higher limits or unlimited (fair use applies)

We may implement rate limiting to prevent abuse. Exceeding limits may result in temporary service suspension.

15. Data Backup

While we perform regular backups, you are responsible for maintaining your own backup of any critical content. We are not liable for any data loss.

16. Modifications to Service

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice. We will not be liable for any modification, suspension, or discontinuation.

17. Dispute Resolution

17.1 Informal Resolution

Before filing a claim, you agree to contact us at support@kickpost.ai to attempt to resolve the dispute informally.

17.2 Governing Law

These Terms are governed by the laws of [Your Country/State], without regard to conflict of law principles.

18. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes via email or a notice on our website. Continued use of the Services after changes constitutes acceptance of the updated Terms.

19. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and kickpost.ai regarding use of the Services.

21. Contact Information

For questions about these Terms, please contact us: