Privacy Policy

1. Introduction

Welcome to kickpost.ai ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform.

By using kickpost.ai, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password (encrypted)
• Profile Information: Profile photo, bio, preferences
• Content: Posts, captions, images, videos you create
• Payment Information: Billing details (processed by Razorpay, not stored by us)

2.2 Information from Third-Party Services (OAuth)

When you connect your social media accounts, we receive:

• Google: Name, email, profile photo
• LinkedIn: Name, email, profile photo, headline
• Facebook: Name, email, Pages you manage
• Twitter/X: Username, profile photo, account details
• Instagram: Username, profile photo, account details
• Other Platforms: Basic profile information and posting permissions

2.3 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent
• Device Information: Browser type, operating system, IP address
• Cookies: Session cookies, preference cookies, analytics cookies
• Analytics: Post performance, engagement metrics from connected platforms

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Create and manage your account
• Publish posts to your connected social media platforms
• Schedule and automate your social media content
• Generate AI-powered content suggestions (if enabled)
• Collect and display analytics from your social platforms
• Process your payments and manage subscriptions
• Send you important updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Improve our services and develop new features
• Monitor usage and prevent fraud or abuse
• Comply with legal obligations

4. How We Share Your Information

We share your information with:

• Social Media Platforms: We share your posts and content with the platforms you choose to publish to (Facebook, Twitter, LinkedIn, Instagram, etc.) This is the core functionality of our service.
• Service Providers:
  • OpenAI (for AI content generation)
  • Razorpay (for payment processing)
  • SendGrid (for email delivery)
  • Cloud storage providers (for media hosting)
  • Analytics providers (Google Analytics)
• Legal Requirements: If required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do NOT sell your personal information to third parties.

5. OAuth and Third-Party Integrations

When you connect social media accounts to kickpost.ai:

• We request only the permissions necessary to provide our services
• We securely store OAuth access tokens to publish on your behalf
• You can disconnect any account at any time from your dashboard
• We never post without your explicit instruction
• We don't access your private messages or personal data beyond what's required

Each platform's use of your data is also governed by their own privacy policies. We encourage you to review them.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest for sensitive data
• Secure password hashing (bcrypt)
• Regular security audits and updates
• Access controls and authentication
• Secure token storage
• Regular backups

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When you delete your account, we delete or anonymize your personal information within 30 days, except where we're required to retain it by law.

8. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Data Portability: Export your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing emails
• Withdraw Consent: Disconnect social accounts at any time

To exercise these rights, contact us at: privacy@kickpost.ai

9. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Essential Cookies: Required for authentication and security
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Understand how you use our service (Google Analytics)
• Third-Party Cookies: OAuth providers (Google, LinkedIn, etc.)

You can control cookies through your browser settings. Disabling cookies may limit functionality.

10. Children's Privacy

kickpost.ai is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

14. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under GDPR:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

Our legal basis for processing your data is your consent and our legitimate business interests.

15. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information is collected
• Know if your information is sold or disclosed (we don't sell data)
• Say no to the sale of personal information
• Access your personal information
• Request deletion of your information
• Non-discrimination for exercising your rights